Terms and Conditions
Terms and Conditions
Last updated: July 2026
Welcome to Ram Star Store. By using this site or making any purchase, you agree to comply with the following terms and conditions. Please read them carefully before using the site.
First: Definition
Ram Star refers to the online store specialized in selling coffee crops, beverages, equipment, tools, and coffee-related products through the website.
The customer refers to any person who uses the site or makes a purchase.
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Second: Use of the Site
The customer is committed to using the site in a lawful manner and not to misuse it, attempt to hack it, disable it, or use it for any purpose contrary to the laws of the Kingdom of Saudi Arabia.
The customer is also committed to entering accurate and complete information when creating the order.
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Third: Products and Prices
* We strive to display products, their images, and specifications as accurately as possible.
* The colors of the products shown in the images may vary slightly depending on the user's screen.
* All displayed prices include value-added tax (if applicable) unless stated otherwise.
* Ram Star reserves the right to modify prices or offers at any time before completing the order.
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Fourth: Order and Payment
The order is considered confirmed after completing the payment process or after confirming the order according to the chosen payment method.
Ram Star reserves the right to cancel any order in the following cases:
* Product unavailability.
* A clear error in the price or description.
* Suspected fraud.
* Inability to contact the customer to complete the order details.
In the event of order cancellation after payment, the amount will be refunded to the customer according to the payment method used.
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Fifth: Shipping and Delivery
All shipping operations are subject to the shipping policy published on the site and are part of this agreement.
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Sixth: Exchange and Return
All exchange and return requests are subject to the policy published on the Exchange and Return Policy page.
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Seventh: Customer Responsibility
The customer is obligated to the following:
* Ensure the accuracy of shipping information.
* Provide a clear address and a correct mobile number.
* Inspect the order upon receipt and notify us of any issues within the specified period.
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Eighth: Intellectual Property
All content on the site, including:
* The logo.
* The texts.
* The designs.
* The trademarks.
is the property of Ram Star and may not be used, copied, or republished without written permission.
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Ninth: Limitation of Liability
Ram Star bears no responsibility for:
* Delays by shipping companies due to circumstances beyond their control.
* Incorrect use of the products.
* Any damages resulting from misuse or storage.
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Tenth: Privacy
Customer data is handled according to the privacy policy published on the site and is used only for purposes related to order fulfillment, improving services, and complying with regulations.
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Eleventh: Amendment of Terms
Ram Star reserves the right to amend these terms and conditions at any time, and the amendments become effective as soon as they are published on the site.
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Twelfth: Applicable Law
This agreement is subject to the laws of the Kingdom of Saudi Arabia, and the jurisdiction is for the competent authorities within the Kingdom of Saudi Arabia.
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Contact
For any inquiries related to the terms and conditions or your requests, you can contact us through the Contact Us page or through the official communication channels of Ram Star.